PRIVACY POLICY

Certus Group Inc.
Effective Date: October 6, 2026

This Privacy Policy explains how Certus Group Inc. ("Certus Group," "we," "us," or "our") collects, uses, discloses, and protects information when you visit www.certusgroupinc.com, contact us, or use our services, including SMS/text messaging. Certus Group works in partnership with All Biz Ai; this Policy also covers text messages Certus Group sends about All Biz Ai services.

1. WHO WE ARE

Certus Group Inc. is a private company (EIN 30-1278331).
Address: 450 E Higgins Rd, Suite 102, Elk Grove Village, IL 60007, United States
Phone: +1 630-888-1580 | Toll-free: +1 888-400-8883
Email: sam@certusgroupinc.com
Website: https://www.certusgroupinc.com

2. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:
- Contact information: name, email address, phone number (including mobile numbers), company name, and job title
- Business information: details you share about your business, services of interest, or project needs
- Communications: messages you send us by email, phone, web form, or SMS
- Technical data: IP address, browser type, device information, and pages visited (through standard website logs or analytics, if enabled)
- SMS data: the mobile number you provide, your SMS opt-in status, opt-out requests, and related consent records

3. HOW WE USE INFORMATION

We use information to:
- Respond to inquiries and provide our business consulting and AI services
- Schedule and confirm appointments, consultations, and meetings
- Send account and service updates you request or that are needed to deliver our services
- Operate, maintain, and improve our website and communications
- Comply with legal obligations and protect our rights

4. SMS / TEXT MESSAGING

If you provide a mobile number and opt in, Certus Group Inc. may send you text messages about appointments (confirmations and reminders), consultation follow-ups, account updates, and service information. We do not send marketing or promotional texts under this program.

- Message frequency varies.
- Msg & data rates may apply.
- Reply STOP to opt out, HELP for help.
- You may also opt out by contacting us using the details in Section 12.

Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

5. MOBILE INFORMATION: NO SHARING FOR MARKETING

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Mobile numbers and SMS consent records are used only to send the messages you requested. The SMS platform and telecom carriers that deliver our messages process this data only to provide the messaging service and may not use it for their own purposes.

6. SHARING OF OTHER INFORMATION

All categories of information above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share other (non-SMS) information with:
- Service providers who help us operate our business (hosting, CRM, email, analytics), under obligations to protect it
- Professional advisors, or authorities when required by law or to protect rights and safety
- A successor entity in a merger, acquisition, or asset transfer, subject to this Policy

We do not sell personal information.

7. DATA RETENTION

We keep information as long as needed for the purposes described in this Policy, to maintain business records, resolve disputes, and meet legal requirements. SMS consent and opt-out records may be kept as needed for compliance.

8. SECURITY

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure.

9. YOUR CHOICES AND PRIVACY REQUESTS

You may ask to access, correct, or delete personal information we hold about you, subject to applicable law, by contacting us at the details below. For SMS, reply STOP to opt out at any time or HELP for help.

10. CHILDREN'S PRIVACY

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will revise the Effective Date above when changes are posted.

12. CONTACT US

Certus Group Inc.
450 E Higgins Rd, Suite 102, Elk Grove Village, IL 60007
Email: sam@certusgroupinc.com
Phone: +1 630-888-1580 | Toll-free: +1 888-400-8883